The Connaught's Michelin star restaurant branded 'lifeless and brand'

Diner slams ‘lifeless and bland’ food at The Connaught’s Michelin star restaurant – and claims they were charged £120 to substitute an ingredient in their main course

  • Luxury eatery Hélène Darroze at The Connaught, Mayfair, has 3 Michelin stars
  • Read More: Diners slam ‘worst McDonald’s’ in the UK 

One of London’s poshest restaurants, Hélène Darroze at The Connaught, has been slammed by a diner after a disappointing expensive meal.

Chef Hélène Darroze, 56, has six Michelin stars and three restaurants to her name, including one at luxury hotel The Connaught, in Mayfair, London.

Despite boasting a stellar career, she has recently found herself the target of a dire review from a diner who described her food as ‘lifeless’ and ‘bland’.

The customer, who visited the triple Michelin-starred eatery two weeks ago, wrote a scathing critique online about their experience.

In the write up, they described the food as ‘lifeless’ and ‘bland’, and claimed they were also charged £120 to swap an element of their main course. 

The 3 Michelin star restaurant Hélène Darroze at The Connaught [pictured] received a scathing review from a unhappy diner after eating a very expensive meal


‘Please do not visit this place. It makes me and my partner suffer so much’ – the diner gave the restaurant just one star describing one dish as ‘unbearable’

It is one of London’s most expensive and prestigious restaurants with other diners describing the experience as ‘perfection’. 

According to the hotel, ‘each dish is grounded in seasonal produce sourced from the farmers, makers and growers carefully chosen by Hélène’,  and the weekday lunch menu is priced at a whopping £125 per person.

However, this didn’t seem to matter to the angry reviewer who described the restaurant, which has been open since 2009, as ‘the worst’.   

They wrote: ‘The worst Michelin restaurant I have ever been to.  

‘The first dish is langoustine with radish which tasted so lifeless and bland.

‘It took over 30 minutes for the second dish to come. It’s simply just an onion with some random sauces on top.

‘We then waited another 20 minutes plus for another lobster with a very weird tasting sauce.

‘The fish came and this is the worst one I have tried it came with a caviar sauce which tasted unbearable and weird.

‘As I don’t eat pigeon they charged me 120 pound extra.

‘This was for two pieces of small sliced wagyu that is so dry and overcooked.

‘If you might think the desserts couldn’t be any worse, let me introduce you to the rhubarb dessert.

The manager of the swanky restaurant responded to the diner in the comments and has revealed they have spoken to them as well

‘It all tasted too sour to the point I need to chuck water to be able to swallow it.

‘The middle part of the chocolate have a very weird bitter taste.

‘Please do not visit this place. It made me and my partner suffer so much.’  

However, many other diners rejoiced at their experience and enjoyed every moment of their visit to this restaurant.

One diner, who visited recently, said ‘It was perfection in service from walking through the door.

‘Attentive staff, great decor and atmospheric.

‘We had the taster menu with wine parings and was a delight in tastes and balance in food.

‘I could not fault anything or anyone.

‘Worth every penny and the best dining experience of my life.’

The restaurant gets plenty of five-star reviews from happy diners who have also eaten there recently 

The £125 menu that has been described as ‘bland’, ‘lifeless’, and ‘weird’ by the disgruntled diner who shared their review online

The Connaught’s website boasts of a wonderful experience at the venue.

It states ‘From personally tailored menus to the artfully designed dining room, Hélène Darroze at The Connaught is an elegant expression of craft.

‘And every menu is a reflection of your personal tastes, as our chefs transform your selected ingredients into original works of culinary art.’

A spokesperson from Hélène Darroze at The Connaught said: ‘We can confirm that the restaurant has been in contact with the guest.’ 

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