Curry house misses out as 45 diners don’t show up on night before lockdown

An award-winning curry house was stung before the second lockdown.

Urban Tandoor in Small Street, Bristol, had hired three extra staff to prepare for a packed-out restaurant.

But despite their hopes for a bustling evening, they were dealt a “heavy blow”.

According to Bristol Live, nearly 50 people across 16 tables who had booked to dine there on Wednesday evening failed to show up without cancelling.

Restaurant owner Sujith D'almeida estimates the 45 diners would have spent about £20 each, resulting in lost revenue of around £900.

The 39-year-old said: "Thankfully as we are a big restaurant we're able to manage it something like this happens but it's still hugely disappointing, especially as it happened on the night before lockdown.”

He added: "We had to turn away dozens of potential diners who called up asking about tables because we were fully booked, and there weren't any walk-ins on the night we could offer the empty tables too.

"As we wanted to make the last night before lockdown a really special service we had three extra staff on from an agency, but that turned out to make it an especially heavy blow and added to our losses.

"We were so eager to make sure we went out with a bang before having to close for the second time this year, so to see so many empty tables which should have been full with happy guests was really sad."

Sujith added he doesn't want to introduce a deposit system as he wants to "make the process from booking to dining as easy as possible for guests".

But he called punters to let restaurants know if they are unable to honour their booking when the second lockdown finishes.

He added: “No shows are a huge problem not just for us but for many businesses in Bristol's hospitality industry.

"We know that plans change but all we ask is that guests let us know if they can no longer make their reservation."

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