A two-year-old British child was found wandering along a Tunisian beach after vanishing from a hotel kids’ club.
Ella Byrson was said to be ‘distressed and tearful’ when she was found by a fellow holidaymaker.
Her parents Billy and Claire, said the organisers of the kids’ club had not realised she was missing, reports The Scotsman.
Dad Billy, 30, from Angus, Scotland, said: "Somebody could have grabbed her on the beach or she could have gone into the water and drowned.
"If somebody had picked her up, how were security going to know that she wasn’t just crying for her mum?”
The family were on holiday at the Sahara Beach AquaPark Resort, near the city of Monastir.
Ella’s parents, who booked their holiday through Thomas Cook, had dropped her off in the kids’ club run by the hotel as opposed to the travel firm.
Mum Claire, 32, said her daughter was in "such a state" when she was returned to her – commenting on how she was "red and shaking".
Billy said he complained to a rep about what happened, only to be told the rep wasn’t even aware of the incident.
He added: "When I went back to tell her that my daughter had been brought back to us, she wasn’t even aware that she was missing. She had no clue where my daughter was."
More then a month returning home from holiday, Ella’s parents said she is still traumatised by her experience.
Dad Billy said Ella, now three, grips onto his hand as tight as she can while they’re out in public, and climbs on him to be carried.
He said "before, she was never like that".
Claire took to social media to criticise Thomas Cook, writing: "What did Ella have to do? Be kidnapped or drown or something for them to take it seriously?”
A Thomas Cook spokeswoman said: “Customer safety is our first priority, so we were very concerned to hear of this incident and we understand how distressing it must have been.
“We are urgently investigating with the hotel to get to the bottom of what happened and make any changes needed.”
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