Joey Essex's grandmother Linda Sims has been left without any heating or hot water for almost a month after her boiler broke.
The 82 year old has a close bond with The Only Way Is Essex legend Joey, 31, and has even appeared on the show herself.
She is also grandmother to Joey's sister Frankie and their cousins Chloe Sims,Demi Sims and Frankie Sims.
Joey's sister Frankie hit out at the council as they had failed to sort out the problem when the family contacted them about it.
She furiously wrote on Twitter: "Can’t believe @RedbridgeLive have ignored that fact that my Nan has no heating for over 4 WEEKS!!!!! It’s vile she’s 82 years old!"
Frankie tagged Redbridge Council, which is her grandmother's local council.
Th council responded to the tweet and provided contact details to resolve the matter.
In one tweet they wrote: "Hi Francesca, I'm really sorry this is the case, please may I first check if this has been reported to Mears Redbridge, who look after the repairs service? Contact details 0208 498 8000. I can then chase this up and come back with a resolution as soon as possible".
The second tweet read: "Hi Francesca, please come back to me if you've had any issues reporting this and I will help anyway I can to make sure it's resolved asap. I've flagged this to the Housing Management Team who've asked if you can please DM with the address details to pass on to them".
Linda is incredibly close with Joey, following the tragic death of his mother when he was aged just 10 years old.
Speaking of Joey in 2013 as he took part in I'm A Celebrity, Linda gushed to The Sun: "I must be the proudest grandmother in Britain at the moment. He is doing so brilliantly."
Despite her famous grandchildren, she tends to stay out of the limelight but does make occasional appearances on TOWIE.
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Most recently, Linda appeared on the ITVBe reality show as she attended her granddaughter Chloe Sim's 40th birthday party.
In the episode, Chloe revealed Pete Wicks had got her name tattooed on him.
The conversation then moved on to Chloe's love life, where she revealed she isn't keen to have a man in the house.
Chloe confessed: "The thought of having someone in my space, in me and Madison's space, and having to share a home every day, I don't know if I'll ever want that. I feel I need to get a husband that wants to live next door."
The blonde beauty's sister Frankie laughed as Chloe asked her daughter Madison: "Mads would you let a guy move in?"
To which the 16 year old, who was recently spotted in a matching outfit with her mum, responded with a firm no.
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